Discuss your case study video Watch our work
Dream Engine produces case study and testimonial videos for businesses across Melbourne. We combine customer interviews with footage of your product, project or service, so prospective clients can understand the work and what it’s like to work with you.
You might have a customer ready to take part, or still be deciding which story to tell. We can help you work out the approach. Your quote sets out the filming, editing and finished versions included.
Case study videos we’ve produced
See how customer interviews and supporting footage come together in these Dream Engine productions. Watch for the way each customer explains the work and what changed.
DXC and Device Technologies
Autodesk
Read how we filmed Autodesk and BN Electrical at Melbourne’s Capitol Theatre, or explore the Harwyn Music Pods case study.
How much does a case study video cost in Melbourne?
Our video production cost guide gives an indicative range of AUD $3,000 to $6,000 excluding GST for a case study or testimonial video. This may cover interview preparation, customer filming, supporting footage and a concise story edit.
This is a planning range, not a fixed package. The final price depends on the agreed scope. More locations, filming days, participants, graphics or finished versions can increase the budget. We’ll work through these requirements with you and set out what is included in your written quote.
A customer story built around your buyer’s questions
A useful case study answers the questions a buyer has before choosing your business: what problem did you solve, how did you approach it and what was the experience like for your customer?
We shape the story around the customer’s background, challenge, the work you did together and the result. Natural interviews supply the detail; footage of the workplace, product or process helps viewers follow it. Any figures or outcome claims need to be checked with your customer before publication.
How we produce your case study video
We handle the story planning, interviews, filming and editing. Before work begins, we agree on the production scope, deliverables and review requirements so you know what the quote covers.
1. Find the story
We talk through your customer’s experience, the audience you want to reach and where you’ll use the video. Together, we identify what the viewer needs to understand and which people can explain it.
2. Prepare the interview and filming plan
We develop interview prompts and plan the supporting shots. Your input helps us understand the work, arrange access and identify anyone who needs to review the story. The schedule allows for interviews and relevant workplace or product footage.
3. Film your customer
We guide the interview and capture the supporting footage. The interviewer follows up on useful examples, helps the speaker settle in and keeps the conversation focused on the story.
4. Edit and review
We bring the interviews and footage together into the agreed videos. Your proposal sets out the review rounds and delivery formats. It’s useful to nominate one person to gather feedback from your team and the featured customer.
Help your customer speak naturally
Your customer doesn’t need to memorise a script. We prepare questions around their experience and give them time to answer in their own words. They can pause, repeat an answer or ask us to clarify a question.
We might ask what was happening before the project, why they chose your business, what it was like working together and what changed afterwards. Follow-up questions draw out the examples that make the story useful to another buyer.
Plan the video around where you’ll use it
A customer story can support a service page, sales follow-up, presentation, pitch deck or tender submission. Shorter edits can focus on one benefit or question for LinkedIn and other social channels.
Tell us which uses matter before filming. We can then quote for the main video, shorter cutdowns, captions and formats you need. Your quote identifies the versions and formats included.
What we need to prepare your quote
You can contact us while you’re still working out the details. Start with the customer you have in mind, who needs to watch the video and when you need it finished.
If you know where filming could happen, who will take part and who needs to approve the edit, include that too. This helps us recommend an approach and plan the production around your customer’s availability.
Get a quote for your case study video
For more preparation advice, read our guide to commissioning a case study video.
More customer stories
Innercode
Tomra
Read the Innercode project story and the Motorola Solutions and Avigilon Alta customer story, or browse our client work. If you need a broader company introduction, explore our corporate video service.
Before you book
Case study video questions
Budget, timing and preparing your customer.
What is a case study video?
A case study video tells the story of how your product or service helped a customer. Interviews and supporting footage explain the challenge, the work and the outcome, giving prospective clients a specific example to assess.
How much does a case study video cost in Melbourne?
Our indicative range is AUD $3,000 to $6,000 excluding GST. The final quote depends on the planning, filming, editing and deliverables required. Additional locations, filming days or versions can increase the price.
How long does production take?
Timing depends on participant availability, locations, editing requirements and approvals. Tell us your deadline when you enquire so we can check the schedule and allow time for your team and customer to review the video.
What if our customer is nervous on camera?
We explain the filming process, begin with straightforward questions and give the interviewee time to settle in. They can pause, repeat an answer or ask for clarification. We guide a conversation about their experience.
How long should the finished video be?
Two to three minutes can be a useful starting point for a website or sales introduction. A technical story may need longer. Shorter cutdowns of 30 to 60 seconds can focus on individual points, with each version included in the agreed scope.
Which customer should we feature?
Choose someone with a specific experience they can explain and an outcome you can substantiate. Ideally, their situation will be relevant to the customers you want to reach. Confirm their willingness to take part and who needs to approve the story.
Ryan Spanger is the founder and managing director of Dream Engine, a Melbourne video production company established in 2002. Over the past two decades, he’s produced hundreds of videos for businesses, government departments, universities and healthcare organisations across Australia. Ryan specialises in helping organisations explain complex ideas through clear, engaging video content, with particular experience in corporate communications, training and education.
