People choosing an NDIS provider are looking for reassurance, competence, and an approach that supports independence. They’re trying to work out whether a service feels right, is safe, and will genuinely support independence and quality of life.
At Dream Engine, we produce NDIS video content in Melbourne informed by real experience working with participants, providers, and support teams. The videos we make are designed to explain services clearly, show how support works in practice, and reflect the dignity and individuality of the people involved.
Our experience spans participant stories, supported accommodation, recruitment, and fast-growing provider environments. We understand that NDIS video is about helping people make informed decisions with confidence.
If you’re looking for video that helps participants, families, and staff make better decisions, let’s talk. Tell us what you provide, who you support, and where you need help. We will recommend a video plan that will make an impact.
Enquire about NDIS video production
What NDIS Providers Are Trying to Solve
Participants and families want to understand:
- How support actually works day to day
- Whether the environment feels respectful and people feel safe
- How independence is supported, not replaced
- What life might realistically look like with your service
Support coordinators want:
- Clear, accurate explanations they can trust
- Evidence that services are well run and appropriate
- Confidence in referring participants to your organisation
Growing providers are also dealing with:
- Ongoing recruitment pressure
- The need to attract the right staff
- Consistent communication as teams and services expand
Types of NDIS Videos We Produce
We focus on videos that solve communication challenges for NDIS organisations. Each type is designed with a clear objective in mind, whether that’s helping participants understand support, supporting referrals, or easing recruitment pressure.
Participant Experience and Outcome Videos
Stories that focus on independence, capability, and lived experience. These are carefully handled to ensure consent, dignity, and accuracy, while showing the real impact of support.
Supported Accommodation (SIL / SDA) Videos
Profile-led videos that show how supported accommodation works in practice. These videos focus on the lived experience of residents, the design features of the home, and how support staff enable independence rather than replace it.
They are particularly useful for SIL and SDA providers who need to clearly show:
- How the environment supports daily living
- What independence looks like in reality
- How carers support without taking over
Provider Overview and Homepage Videos
Clear, calm introductions that explain who you are, what you do, and how participants can engage with your services. Designed to reduce uncertainty and answer common questions early.
Recruitment and Culture Videos
Honest, grounded videos that help potential staff understand the workplace, the people, and the expectations. These support better hiring decisions and reduce mismatches.
Staff Profile and Practitioner Videos
Short profiles that introduce team members across different roles or modalities. Useful for recruitment, onboarding, staff training, and building confidence with participants and families.
Our Approach to NDIS Video Production
We understand the responsibility that comes with filming in NDIS environments.
Our process places a strong emphasis on:
- Clear purpose for each video
- Thoughtful planning and scripting
- Participant consent and comfort
- Calm, respectful filming conditions
- Plain language and accessibility
We spend time understanding how your organisation operates in reality, not how it sounds on paper. This allows us to design videos that are practical, appropriate, and genuinely useful.
NDIS Video Examples
InPlace Living – Supported Accommodation in Practice
For InPlace Living, we created a resident profile video focused on supported accommodation.
The video follows Ben and shows how specific design features of the home, combined with day-to-day support from carers, have helped him gain greater independence. Rather than abstract explanations, the story shows how the environment and support model work together to improve quality of life.
Used for: Website, stakeholder engagement, participant and family understanding
Client Feedback: “Working with the team at Dream Engine has been a pleasure from start to finish. The pre-production planning was seamless, Ryan really listened & understood our needs. The team were extremely professional, responsive & prompt throughout the whole process. Dream Engine were incredible to work with and delivered above and beyond what we had envisioned. Highly recommend!” – Louise Dempsey, Marketing Coordinator, InPlace Living
Onside – Supporting Independence
OnSide is an independent Australian provider of NDIS Support Coordination services that helps people with disability understand and maximise their National Disability Insurance Scheme (NDIS) plans and connect with the right supports to achieve their goals. We produced a participant-led video that showed the real impact of support in everyday life.
The video centres on the individual first, their identity, goals, and sense of independence. Onside’s role is shown as supportive and enabling, rather than dominant. The result is a piece that helps families and coordinators understand what independence-focused support looks like in practice.
Used for: Website, referrals, participant and family engagement
Connect2Care – Recruitment and Growth Support
Connect2Care is a fast-growing registered National Disability Insurance Scheme (NDIS) provider in Australia offering a wide range of allied health and therapeutic services. They were facing the challenge of attracting the right people while continuing to grow.
We produced a suite of videos, including:
- A recruitment video showcasing the workplace, team, and culture
- A homepage video introducing the organisation to participants and families
- Practitioner profile videos across different modalities
Together, these videos support both recruitment and client engagement, helping candidates and participants understand what it is really like to work with and within the organisation.
Used for: Recruitment, website, ongoing growth communications
Working With Dream Engine
Dream Engine is a Melbourne-based video production company with extensive experience working with healthcare, community, education, and regulated environments. We understand consent, duty of care, and the importance of representing people accurately and respectfully.
NDIS providers work with us because we:
- Understand sensitive environments
- Communicate clearly and directly
- Run a structured, predictable production process
- Produce video that helps viewers make the correct choice
Want to talk it through? Send us a short note with the service you provide and the audience you need to reach. We will come back with a clear recommendation and a realistic plan.
NDIS Video Production Melbourne
If you would like to discuss an NDIS video project, get in touch with the Dream Engine team. We can help you identify the most useful type of video for your organisation and plan it properly.
Frequently Asked Questions
Do you have experience working with NDIS providers?
Yes. We have worked with a range of NDIS providers across participant services, supported accommodation, recruitment, and provider overview videos. We understand the sensitivities, consent requirements, and practical realities of filming in NDIS environments.
How do you handle consent and privacy?
Consent is central to our process. We plan carefully, communicate clearly, and ensure participants are comfortable at every stage. We work closely with providers to follow appropriate consent processes and respect filming boundaries.
Can NDIS videos be used for both participants and recruitment?
Yes. Many of the videos we produce are designed to serve more than one purpose. Recruitment videos, staff profiles, and provider overview videos can support both hiring and participant confidence when approached thoughtfully.
Do you provide captions and accessibility support?
Yes. Accessibility is an important consideration for NDIS video content. We can provide captions and advise on pacing, language, and structure to ensure videos are easy to understand and accessible.
Ryan Spanger is the founder and managing director of Dream Engine, a Melbourne-based video production company established in 2002. With more than two decades of experience, Ryan has helped leading Australian businesses, government departments, and non-profits communicate their message with clarity and impact through video. He’s known for his strategic approach, reliable process, and commitment to producing videos that deliver measurable results.
