Who is it for?
We need to know how familiar viewers are with the subject. That tells us which terms to explain and which details they already understand.
Video production company in Melbourne, Australia.
We review your brief and research the subject before writing. We then recommend what the video should cover and how to present it.

We’ll put together an outline for you to review before we write the full script. You can check the main points, flag anything missing and decide who needs to approve the wording.
For a product video, this might mean choosing the features to demonstrate. For staff training, it might mean working out the steps someone needs to follow.
We’ll ask about the audience, where you’ll use the video and what you want someone to do after watching.
We need to know how familiar viewers are with the subject. That tells us which terms to explain and which details they already understand.
You might want someone to compare two products, learn a procedure or make an enquiry. Be specific about what the video needs to help them understand or do.
Tell us where and how you’ll show the video. At an event, a speaker may introduce it. A social clip usually has to make sense on its own.
Try stating the main point in one sentence. Then list the facts or examples that will help explain it. We can use this to decide what belongs in the script.
We’ll read the material you’ve already prepared and ask about anything we don’t understand. You’ll have a chance to check the facts before the script is approved.
Your website, presentations, reports, product guides and existing videos can save time. Let us know which documents are current and point out any wording or claims that have already been approved.
We may speak with sales staff, technical specialists, customers or presenters. A support team can explain the questions customers keep asking. A technical specialist can check the steps in a demonstration.
If you have example videos, tell us what you like or dislike about them. Their length, tone or use of animation may be useful references.

We can prepare a full script, interview questions or a combination of the two.
Animation, voiceover, television commercials, training, presenter and autocue videos often need the spoken words approved in advance. The script also describes the accompanying shots or graphics.
We agree on the topics and choose people who can describe their own experience. We prepare questions for the interview, and each person answers in their own words.
A video can combine a scripted introduction, interviews, voiceover, demonstrations and graphics. We write the sections that need exact wording and prepare questions or notes for the rest.

We decide which subjects each person can cover from experience. We also plan the footage we’ll need to show what they’re describing.
During filming, the producer asks follow-up questions when an answer needs more detail or an example. The question list is a guide, and we can follow up on something unexpected.
For an animation or commercial, we may prepare a concept and treatment before the script. You review each document before we move on.
A short description of the proposed video. For example, a customer could explain a problem they faced, followed by footage showing how they use your product.
A fuller outline of what happens in the video. It explains the sequence of scenes, who appears, where we’ll film and how we’ll use animation, graphics and music.
The script contains the narration or presenter dialogue, with notes for the shots, graphics and action. Our next process page explains how we write it.

We send you the concept, treatment or outline for comment. This is the time to raise missing information, changes to the tone or an idea you don’t think will work.
A straightforward interview video may only need a short outline and question list. An animation or television commercial usually needs more detail about the scenes and wording.
For a product demonstration, the pictures can show each step while the narration explains anything the viewer needs to watch for. We plan the shots and words together so they follow the same sequence.

Decide who will speak, what needs to be explained and how the video will end. Include any claims or phrases that need exact wording.
List what we can film, such as people at work or a product demonstration. Identify any existing footage, graphics, titles or animation we’ll need.
Find a source for each statistic or claim. Gather customer examples, results or footage that will help explain what you’re saying.
Check who needs to be available, what equipment or props we’ll need and where we can film. Allow time to arrange access and permissions.
Tell us if you need a full-length video and shorter social clips. We can allow for different openings, captions and framing in the script and shot list.
Website, presentation, event, training portal, internal communication or paid campaign.
Any time limit, such as an ad length or a slot in an event program. Leave enough time for demonstrations and pauses.
Shorter cutdowns, vertical or square framing, captions and openings that make sense without the main video.
Style guides, approved language, captions, translations and any accessibility or compliance requirements.
We’ll confirm the outline and check that we have the information needed to write. We’ll also agree who will review the draft and who can approve the final script.
Key information, references, claims, examples and any points that still need to be checked.
A concept, treatment or outline that shows the main message, tone, structure and visual approach.
The documents we’ll prepare: a full script, interview questions, narration outline or run sheet, depending on the video.
Name the people who will check facts, brand requirements and compliance. Choose one person to collect their comments and send us the agreed changes.
Once you’ve approved the plan, we start writing the script.
No. For interviews, we usually prepare questions and an outline, and the person answers in their own words. Animation, voiceover, commercials and presenter videos often need a full script so the wording can be approved before recording.
The brief sets out the audience, purpose and requirements. The concept is the proposed idea for the video. The treatment describes the scenes, style and structure. The script contains the spoken words and notes about what appears on screen.
Yes. We can read your existing material, research the subject and audience, review similar videos and speak with staff or customers. We’ll agree how much research is needed and include it in the quote.
Yes. A rough draft, presentation or internal guide can be a useful starting point. We’ll read it, ask about anything missing and suggest what to include in the video.
We decide what the video needs to cover and choose people who can speak from experience. We prepare questions and plan the supporting footage. During filming, the producer can ask for more detail or follow up on an example.
You review the concept, treatment or outline before we write the full script. A smaller project may combine these steps. At the start, we’ll agree what you’ll review, when feedback is due and who will approve it.
Yes, where possible. A short social clip may need a separate opening or ending, and vertical footage needs different framing. Tell us which versions you need so we can allow for them in the script and shot list.
Tell us what the video needs to explain and when you need it. You’re welcome to send a rough draft or a few notes.